Seventy-five percent clients of Wasa in four divisional cities say that they did not get results after lodging complaints with the authorities concerned.
This was revealed in a Consumer Association of Bangladesh (CAB) survey on 400 Wasa clients in Rajshahi, Khulna, Barisal, and Chittagong divisional cities.
Eighty percent of them complained that they do not get supply water round the clock and in many cases supply water is unavailable 12 to 15 hours a day.
A staggering 37 percent said they do not get supply water before leaving home for work in morning.
The survey revealed that 47 percent of the clients do not get their bills from Wasa on time and many of them complained that Wasa gives three or four months' bill at one go which often puts them in difficulty.
Around 60 percent said they now use more water while 30 percent said their use of water has not increased.
Meanwhile, some residents of Dhaka, liker those of other cities, have been getting dirty and smelly water for the last two weeks, sources said.
Officials at Dhaka Wasa (Water Supply and Sewerage Authority) are blaming pollution in the river Balu and Shitalkhya for this. They say that they have to use more chemicals in the Syedabad water treatment plant due to the severity of water pollution.
Dhaka Wasa also fails to meet the water demand in the city as it still has a supply-demand deficit of around 40 crore litres a day.
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